Shipping policy

Shipping Details

Last updated: September 8, 2026

1. Order Processing Time

All orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

2. Estimated Delivery Times

  • Domestic (Australia): 3-7 business days
  • Asia Pacific: 7-14 business days
  • North America & Europe: 10-21 business days
  • Rest of the World: 14-28 business days

3. Shipping Costs

Shipping costs are calculated based on order weight and delivery location and will be displayed at checkout.

4. Order Tracking

You will receive a tracking number via email once your order is dispatched. Allow up to 24 hours for tracking to update.

5. Customs and Import Duties

For international orders, customs duties and taxes may apply and are the responsibility of the recipient.

6. Incorrect Address

Please ensure your address is correct before completing your order. Contact us immediately if you notice an error: support@Zentivacd.store

7. Contact Us

Email: support@Zentivacd.store